Shipping policy

At Westcos, we are committed to providing a smooth and reliable delivery experience for all our electric bikes.

Shipping Time

• Standard Shipping: 3–5 business days

• Orders are processed and prepared for shipment after the order is successfully placed.

• Business days exclude weekends and public holidays.

Order Processing

Orders are typically processed promptly after purchase. Once your electric bike has been shipped, you will receive tracking information when available so you can monitor your delivery.

Shipping Delays

While we aim to deliver within the estimated timeframe, unexpected delays may occasionally occur due to weather, carrier issues, holidays, or other circumstances beyond our control.

Damaged or Missing Deliveries

If your electric bike arrives damaged or your package appears to be missing, please contact our customer support team as soon as possible. We will work with you to resolve the issue.

Contact Us

If you have any questions about shipping or your order, please contact Westcos Customer Support through the contact information provided on our website.

Westcos — Reliable Electric Bikes, Delivered to Your Door.